Return & Refund

 

■ Return : 

- Customers may ask return within 15 days after receiving the package

- Customers are required to send the package back to designated warehouse located in Korea, and have responsibility to pay the international shipping fee for the return.

- Warehouse address : Suite #504&507 5, Digital-ro 26-gil, Guro-gu, Seoul, Republic of Korea (zip : 08389)

- Customer should include required information in the box including *Full name *Order number *Email address

- Please make sure that we do not take any responsibilities about the lost, damage, or anything happened during the shipping

■ Refund

- Damaged & Wrong item : Please contact to our customer support team for the refund request and our team will help you with the process. It normally takes 1-2 weeks for the refund. 

- Unwanted item : We do refund the full amount of your returned product after investigation. Please kindly note that we may refuse to refund when the returned products are damaged.