The BOJ Rewards Program is our way of showing appreciation to our valued customers. By participating, you can earn Gems with every purchase, which can be redeemed for special discounts, exclusive products, free shipping, and more. As you collect Gems and advance through tiers, you unlock even greater rewards!

Welcome to BOJ Rewards! We're thrilled to have you with us. Please note that Gems are only credited from the moment you officially join our rewards program. Once enrolled, you’ll start earning Gems on all future purchases.

Joining is easy! Simply visit our rewards page on the global mall, locate the 'BOJ Rewards' section, and complete the sign-up process. As a bonus, you'll receive 150 additional Gems for referring a friend. Invite your friends to enjoy BOJ's exclusive benefits together!

Upgrading your tier unlocks a variety of benefits:

• Earn More Gems: As you reach higher tiers, your Gems earning rate increases, allowing you to earn more for every dollar spent.
• Extra Birthday Gems: Celebrate your special day with extra Gems, which increase as you move up the tiers.
• Exclusive Merchandise and More: Pearl and Sapphire tier members gain access to exclusive merchandise. Sapphire members also receive an annual special gift.

At the end of 12 months after achieving your current VIP tier, we will review whether the required spending amount was met over the past year to maintain your status. If not, you may be moved to a lower VIP tier.

You can earn Gems through various activities:

• Join the Program: Create an account and earn 100 Gems.
• Place an Order: Earn 1 Gem for every $1 spent (higher tiers earn more).
• Product Reviews: Write a product review and earn 100 Gems.
• Follow Us on Social Media: Earn 30 Gems each for following us on TikTok and Instagram.
• Celebrate Your Birthday: Share your birthdate with us, and we’ll give you 150 Gems as a birthday gift.
• Refer a Friend: Earn 150 Gems when you refer a friend.
• Read Our Blog: Earn 100 Gems for reading a blog and answering a few questions once a month.
• Complete the SkinQuiz: Finish our monthly Skin Quiz to earn 200 Gems.

Move Up Tiers: Earn more Gems as you advance to new tiers, along with exclusive tier-specific benefits.

To view your Gem balance, log in to your account and either select the 'Rewards' menu at the top of the page or click the 'Rewards' icon in the bottom right corner. You can also access this information in the "BOJ Rewards" section.

If your Gems weren’t credited after placing an order, it could be because you haven’t joined the Rewards Program yet. To start earning Gems, visit the rewards page and sign up. Additionally, ensure you’re logged into the account registered with the program, as this is necessary for Gems to be credited.

Don’t worry! It may take a few minutes for our system to process and reflect your Gems. If your Gems are still not visible after 24 hours, please contact us at cs@beautyofjoseon.com, and our Customer Service Team will assist you.

If an order is returned or canceled, all Gems associated with that order will be automatically deducted from your account.

After 1 Year of Inactivity”: Points will expire 1 year after being awarded to customers., unless the customer places an order or performs another earn or redemption action within the loyalty program.

You can redeem Gems on the checkout page or by clicking the rewards icon in the bottom right corner of the page. Gems can be redeemed for $5 off or free shipping.

You can easily log in through the widget on our website to check your rewards status, view available coupons, and review your coupon history. Alternatively, you can log in to our store and find all this information in the rewards section.

Coupons aren’t applied automatically. Please visit the rewards page to find your coupon codes and apply them manually at checkout. If you encounter any issues, contact us at cs@beautyofjoseon.com, and we’ll be happy to assist you.

If you need further assistance with your account or the rewards program, please send a brief message to cs@beautyofjoseon.com, and we’ll provide a solution as quickly as possible.